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CancerAppy Privacy Policy

At CancerAppy (“Cancerappy,” “we,” “us,” or “our”) we are committed to protectiyng your privacy.

This policy describes our collection, use, disclosure, retention, and protection of your personal data.

When this Privacy Policy uses the term “personal information” or “personal data,” we mean any Data that relates to identifiable individuals, including their names, addresses, online identifiers, payment details or email addresses.

This Privacy Policy covers any personal information we obtain when you visit us, use our services, or access the features on the websites and/or one of our mobile applications (CancerAppy mov, the “Sites”) that CANCERAPPY owns or controls (today or in the future), including:

We encourage you to read the entire Privacy Policy, which consists of the sections listed below:

  • About Us/Contact Us

  • Information We Collect

  • Information we use as a Processor on behalf of our clients

  • Information we use as a Controller on our own behalf

  • Sharing your data

  • Security of your data

  • European General Data Protection Regulation (GDPR)

  • California Online Privacy Protection Act “No Not Track” Notice

  • Cookies

  • Children

  • Changes to this Policy

  • Last Updated

About Us/Contact Us

CANCERAPPY, SL is a corporation registered in Bilbao, with the principal office located at Calle Ribera de Axpe Etorbidea, 28, Departamento 15, 48950, Erandio, Bizcaia, Euskadi, Spain, +34-673-45-38-65,

Questions regarding our Privacy Policy may be directed to

Information We Collect

We only collect information about you if we have a reason to do so – for example, to provide our Services, to communicate with you, or to make our Services better. We collect information in three ways: when you provide information to us, automatically through using our Sites, and from third parties such as our association clients.

Information we use as a Processor on behalf of our clients

As a provider of services, CANCERAPPY may collect and process personal information on behalf of our clients who are the data controllers. As the data processors, we only process this information under collecting from our clients.

Our clients are responsible for establishing the legal bases for collecting and processing your personal data. For more information on the legal basis established by our clients, we recommend you review their Privacy Policies. If we receive a data subject request, we may point you to our customer as the controller.

Information we use as a Controller on our own behalf

Contact information

We collect and retain personal contact information that you submit to us when requesting information or requesting product demonstrations or responding to survey questions. This information is retained and may be used for internal marketing and sales purposes. You may opt-out of receiving additional emails by clicking on the “unsubscribe” link within the text of our emails. We will process your unsubscribe request as quickly as possible, but please be aware that you may receive additional emails while your request is processed.

Information on your usage of the Sites

CANCERAPPY has a legitimate interest to monitor usage of our sites. When you visit our Sites, our servers automatically log certain browser or device generated information, including but not limited to: your IP address, domain, browser type and version, operating system, referral source, length of visit, and page views. These logs are retained for a limited time so that we may analyze traffic to personalize your experience, identify fraudulent activity, prevent unauthorized access to or use of our sites, investigate issues if something goes wrong on our sites, and improve our sites by better understanding how users interact with our services.

Some of our sites may use Google Analytics to collect and analyze usage data. The anonymizeIp() function is used by these sites to ensure IP addresses are anonymized before being processed by Google. You may opt out of Google Analytics using browser-based tools provided by Google (

Sharing your data

CANCERAPPY does not sell, rent or lease any personal information to third parties. We may share your information with any of our companies to fulfill our services, and on the legal bases set out in this policy.

Financial transactions relating to our sites are handled by our payment services providers. We will share transaction data with our payment services providers as necessary for processing your payments.

Business Transfers

If we transfer a business unit (such as a subsidiary) or an asset (such as a Web site) to another company, we will require them to honor the applicable terms of this privacy policy.

Security of your data

CANCERAPPY takes commercially reasonable steps to keep your information secure against its unauthorized or unlawful processing and its accidental loss, destruction or damage. We will do our best to protect your personal information. Our sites encrypt all communications using SSL. We will maintain the confidentiality of your data. Access to your data is restricted to appropriate staff who are trained to handle your data securely. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security. It is important that you protect against unauthorized access to your computer and your logins and passwords, and to be sure to sign off when you are finished using a shared computer. If you believe your account has been compromised, please contact us at

Test platforms and backup data

We may refresh our test environments with data from our production environments on a regular basis. This ensures that we test upgrades and new features planned for your improved experience in a safe environment under conditions that closely duplicate our production systems. Access to these systems and your personal data is limited to authorized employees.

We also backup data regularly to ensure our sites can be restored should we experience technical difficulty. Test and backup environments are never used for purposes other than internal operations. The test and backup environments are maintained and monitored with the same diligence as we maintain our production environments.

Payment Information:

We collect certain payment and billing information when you register for certain paid Services. For example, we ask you to designate a billing representative, including name and contact information, upon registration. You might also provide payment information, such as payment card details, which we collect via secure payment processing services.